The Setup program should start.įollow the instructions to install the program. Insert the CD into the CD or DVD drive of another computer or into a second CD or DVD drive on the original computer. Try to install the program by using a different CD or DVD drive on the same computer or on a different computer. The CD drive may be unable to read the product CD. If the problem continues to occur, go to "Method 3: Install and then start the program by using a different CD or DVD drive." Method 3: Install and then start the program by using a different CD or DVD drive If an error message was generated when you ran the Xcopy command on the game disc, and if cleaning the disk or trying a different drive (see Method 3 in this article) does not resolve the problem, go to Method 11: Obtain a replacement disc." If there are any files that cannot be read from the CD, the CD may be dirty or damaged, or the game CD may be corrupted. Depending on the speed of the computer’s CD or DVD drive, the steps to run the Xcopy command may take several minutes to finish. Xcopy CD drive letter:\*.* /s c:\text.txtĭoes C:\text.txt specify a file name or directory name on the target? (F=file, D=Directory).
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If the game setup starts, exit the setup.Ĭlick Start, point to Run, and then type the appropriate command for the version of Windows that you are using:įor Windows 7, for Windows Vista, for Windows XP, and for Windows 2000, type cmd.Īt the command prompt, type the following command, and then press Enter to access the root of the hard disk (typically, drive C):Īt the command prompt, type the following command, and then press Enter: To run the Xcopy command, follow these steps: You can run the Xcopy command to determine whether the disc or the disc drive is bad. If the problem continues to occur, go to "Method 2: Run the Xcopy command." Method 2: Run the Xcopy command Dry the disc thoroughly before you insert the disc in the drive. If the problem continues to occur, clean the disc by using a damp cloth or a commercial CD or DVD cleaning solution. When you clean the disc, wipe from the center of the disc outward. Do not use paper cloth that can scratch the plastic and can leave streaks. Or, gently wipe the silver side of the disc by using a soft, lint-free cotton cloth. You may find it easier to follow the steps if you print this article first.Ĭlean the CD or DVD. To resolve these problems, follow the methods that are provided in this article. Please restart your machine and run setup again. This is most likely caused by low memory (low disk space for swapping file) or corrupted cabinet file.
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